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1× Gateway Supplementary Note: Step 1: Click Home Settings. Step 2: Click Home Hubs & Bridges. Step 3: Click Bedroom NEO Gateway (the gateway you want to find). How to add a sub-device, please refer to the steps of adding a sub-device below. After the gateway is successfully added, there is basically no need to operate in the app, unless you want to delete the gateway, so it is a reasonable arrangement to hide it in the default room. When you need to pair with a smart device, you only need to short press the black button on the gateway. You can restore factory settings by long pressing the black button on the device, but you cannot judge whether the factory settings are successfully restored by factors such as lights. You need to connect the device to TUYA / Smart Life APP first, and then long press the black button on the device. When you see the gateway disappear from your TUYA / Smart Life APP, you can prove that the factory reset is complete. If you want to use two APPs at the same time, we recommend to connect Apple Home APP first, and then connect TUYA / Smart Life APP, everything will go smoothly. Conversely, when you connect TUYA / Smart Life APP first, then connect Apple Home APP, It will cause the Apple Home APP to fail to connect, and the device cannot be found. Hot Products
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